About us

We are a duo with over 45 years experience, working with hundreds of organisations all across the globe. We have worked directly in-house for companies and brands; within large and small agencies; well-funded and not-so-well funded start-ups and small boutique businesses.

Noelle Smith

ex-IBM, LVMH, Conde Nast, Google

Noelle started her career making websites as a teen – way back in the 90s – starting her freelance business and joining an IBM Business Partner.

Since then, her career has evolved to be everything human-centric, particularly focusing on defining customer journeys for the luxury and beauty sectors.

Alex Lee

ex-Burberry, Yahoo, R/GA

Alex ensures digital services align with both business objectives and customer needs. He has lead teams in defining and designing transformative digital services. He focuses on fostering user-centered design, an approach that has consistently delivered measurable improvements in customer satisfaction and business metrics.

More about Alex on LinkedIn